Our portal is “open for business” 24/7 — so if you’ve got a question, you can send it in anytime! Watch this short video to see how.
Portal messages sent to staff are typically answered the next business day. You can also send a message directly to any of our doctors — but keep in mind that every doctor doesn’t work every day, so messages like these won’t typically be seen until the next day your doctor is in the office. Portal messages are for routine questions and followups, not for time-sensitive or urgent matters.
We also use portal messages like these to send you routine, normal lab results. You’ll get a notification any time there’s a portal message or response waiting for you.