Stay in touch

We want all of our patients and families to be able to reach us – and we’ve now got more ways than ever to stay in touch!

Our portal allows you to send non-urgent messages directly to your favorite doctor, or to our nursing, scheduling, or office staff. You can also review notes from your visits or upload documents to us via a link above the messaging section. We also routinely send normal and negative lab results to families via the portal, to make it quicker and easier for families to get results. Signing up for the portal is free – check it out!

You can also schedule sick visits either via the portal, or via the links on the front page of our website (even if you don’t yet have a portal account!) Try it especially on evenings or weekends to get your child a sick appointment for the next day. For well appointments (checkups), please call our office during regular hours. We hope to have well appointments available for all patients from the portal soon.

Keep in mind that portal messages aren’t monitored while we’re closed. For emergencies or urgent medical questions, it’s best to call us on the phone. Just call our regular office numbers, 24/7. The operator will connect you with a nurse or physician. If for any reason you don’t hear back soon, call again. We try to return urgent calls quickly.

Very rarely, we’ve had issues with phone service. If that happens, try to reach us through the portal, or via a backup line to our answering service: 770-928-5214.

We also post news and practice information here on our practice website and on our Facebook page (stop by and Like us!). Lately, we’ve been getting a lot of reviews on Google and other sites – and we want you to know we look at all of them, and we appreciate both your kind support and the occasional post that tells us how we need to improve!

As always, thanks for all of your support and trust. Stay in touch!

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